Email etiquette – or ‘Netiquette’ – is causing traditional letters writers to scratch their heads in consternation. For in less than five years, the advent of electronic mail has thrown many writing conventions out of the virtual window. Even Debrett’s has recognised the dilemma and addressed the problem it in its 1996 Guide to
Summary In an easy-to-read and economical style, Mark McCormack, the US founder and chief executive of global sports marketing company International Management Group (IMG), presents a collection of his insights into the complex world of business negotiation. McCormack on negotiating is an engaging and useful step-by-step guide to the most important aspects of cutting a
A Swede appointed by a Scot, to manage England. It is surprising how little fuss has been made over the appointment. Perhaps people have finally realised that English football and English managers are just not very good. Sven-Goran Eriksson has certainly been one of the most successful coaches in Europe. After a fairly undistinguished playing
‘Wanted. Breakfast show host. Hair colour optional.’ This was the advert in the window of Virgin Radio’s offices the day after Chris Evans’ high-profile departure from his multimillion pound morning slot. Maybe another advertisement will soon be appearing in the classifieds in the Surrey environs: ‘Cheeky northern ginger seeks employment as entertainer. Kids parties a
Kevin Keegan’s one shining quality, honesty, has been both his making and undoing. He reached the supposed peak of English football management as result of the respect he engendered in players. Having achieved more than any other English player in the history of the game, including two European footballer of the year awards at a
Kitty Donaldson takes you through your emergency kit for job survival in an economic downturn Work hard, play hard. Right? One by one your colleagues start arriving earlier than usual. They don’t take so long for lunch and they’re still toiling when you’re battling through the rush hour traffic. Are they extra keen, in line
You’ve laughed about their idiosyncrasies and their spelling mistakes. But now those favoured clients in Japan are coming to the UK and it’s your job to keep their business. So how do you make a great impression – and more importantly, steer clear of any fatal faux pas?
It’s a Monday morning. You’ve fought off the guy with the 3ft brolly, pushed the little old lady down the gap and are now pinioned beneath the untreated armpit of a fellow commuter. Rush hour rage has been known to transform respectable M&S shoppers into savage beasts. It’s true. A friend recently told a
Finding suitable accommodation can be expensive and time consuming, especially in an unfamiliar city. Not so long ago, low interest rates and competitive mortgage deals led to a shortage of decent rental property. Today, home owning is more expensive and has released property onto the rental market.
